Privacy policy

Last updated: April 5, 2025

This Privacy Policy describes how TheSterlingBuckle (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.thesterlingbuckle.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms, and protect or defend the Services, our rights, and the rights of others.

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details: name, address, phone number, and email.

  • Order information: billing/shipping address, payment confirmation, email, phone.

  • Account information: username, password, security questions.

  • Customer support communications: messages or details you submit via the Site.

Some features of the Services may require certain personal information. You may choose not to provide it, but this could limit your ability to use certain features.

Information We Collect About Your Usage

We automatically collect certain information about how you use the Services (“Usage Data”) using cookies and similar technologies. This may include your IP address, browser type, device type, pages visited, and interaction data.

Information We Obtain from Third Parties

We may receive information from vendors and partners including:

  • Shopify, our site host and commerce provider.

  • Payment processors, who handle your payment and billing information.

  • Analytics or marketing partners using cookies, beacons, and tracking tools.

How We Use Your Personal Information

  • To provide products and services: process payments, fulfill orders, manage accounts.

  • Marketing and advertising: send promotional emails or personalize ad experiences.

  • Security and fraud prevention: detect fraud, protect accounts, and secure the Site.

  • Communication and improvement: customer support, feedback, and service updates.

Cookies

We use cookies and tracking technologies to provide, improve, and analyze the Services. Visit Shopify’s Cookie Policy for more.

You can manage cookies via your browser settings. Blocking them may limit functionality.

Note: Our Site does not currently respond to “Do Not Track” signals.

How We Disclose Personal Information

We may share personal information with:

  • Vendors performing services on our behalf.

  • Business and marketing partners.

  • Affiliates and internal company entities.

  • In connection with business transactions (e.g., mergers, legal compliance).

  • As directed or consented by you.

We have disclosed the following categories of personal information in the past 12 months:

Category Recipients
Identifiers (contact & account info) Vendors, partners
Customer Records info (e.g., orders) Vendors, partners
Commercial info (shopping behavior) Analytics, partners
Internet activity (Usage Data) Vendors, analytics providers
Geolocation data Analytics, marketing providers

We do not use or disclose sensitive personal information to infer characteristics.

Third Party Websites and Links

Our Site may link to third-party websites or services. We are not responsible for their privacy or security practices. Please review their policies before sharing information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from children under 16. If you are a parent and believe your child has provided personal information, contact us to delete it.

Security and Retention of Your Information

We take reasonable steps to protect your data, but no system is 100% secure. We retain information as needed for accounts, legal compliance, dispute resolution, and service operations.

Your Rights

Depending on your location, you may have rights such as:

  • Access/Know: See what personal info we have.

  • Delete: Request deletion of your data.

  • Correct: Fix inaccuracies in your info.

  • Portability: Get a copy of your data.

  • Restrict processing: Limit how we use your info.

  • Withdraw consent: Revoke permissions you’ve given.

  • Appeal: Challenge a denied request.

  • Manage communications: Opt out of promotional emails.

You can exercise these rights through our Site or by contacting us below.

We may verify your identity before processing requests. Agents may act on your behalf if properly authorized.

Complaints

You may contact us with complaints using the details below. If unsatisfied, you may contact your local data authority.

International Users

We may transfer your information outside your country. For transfers from the EEA, we use recognized mechanisms such as Standard Contractual Clauses or adequacy decisions.

Contact

If you have any questions or requests regarding this Privacy Policy, please contact us at: 

📧 support@thesterlingbuckle.com
📬 300 North New York Ave. #333, Winter Park, FL, 32789, US